Who We Are
Lethabo Akintan ("we", "us", or "our") is a podiatry practice based at Suite 5 Harbour Bay Medical, Dido Valley Road, Simon’s Town, South Africa. We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR) for visitors based in the European Union. Our website address is: https://akintanpodiatrist.co.za.
Information We Collect
We may collect and process the following categories of personal information:
- Contact information you submit through our website forms, such as your name, email address and telephone number.
- Information you provide through enquiries, appointment requests or other correspondence.
- Technical information including IP address, browser type, device information and usage data, collected automatically via Google Tag Manager and Google reCAPTCHA.
We do not use comments, user accounts or logins on this website, so we do not collect or store the account-related data those features would otherwise generate.
How We Collect Information
Personal information is collected directly from you when you complete our contact form to request an appointment or make an enquiry. We also collect certain technical data automatically through Google Tag Manager and Google reCAPTCHA when you browse our website.
Purpose of Processing
We process personal information for the following purposes:
- To respond to enquiries and appointment requests.
- To manage patient relationships, appointments and follow-up care.
- To protect the website from spam and abuse via reCAPTCHA.
- To understand website usage and improve the site, via Google Tag Manager.
- To comply with legal, regulatory or professional obligations.
Lawful Basis for Processing
We process personal information on one or more of the following bases: your consent, the performance of a service you have requested (such as booking an appointment), our legitimate business interests, or the need to comply with a legal obligation.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies, via Google Tag Manager, to understand how visitors use the site. You may adjust your browser settings to refuse cookies; however, certain website features may be affected.
Google Services (Tag Manager & reCAPTCHA)
We use Google Tag Manager and Google reCAPTCHA on this website. Google reCAPTCHA is used to protect our contact forms from spam and automated abuse; it may collect information such as IP address, browser characteristics and user interaction data. Google acts as a data processor for this data and processes it solely on our behalf under the Google Cloud Data Processing Addendum. Lethabo Akintan remains the data controller for this data.
Sharing of Personal Information
We do not sell personal information. When you submit our contact form, your details are sent by email (via our SendGrid-powered form handler) to our practice email address so that we can respond to you. We may also share personal information with trusted service providers who process it on our behalf, or where required by law.
Data Security
We implement appropriate technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse or alteration. However, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to respond to your enquiry, provide our services, or as required by applicable law and our professional record-keeping obligations.
Your Rights
In accordance with POPIA and, where applicable, the GDPR, you may have the right to request access to, correction of, or deletion of your personal information. You may also object to certain processing activities or withdraw consent where processing is based on consent. To exercise your rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Information
If you have any questions about this Privacy Policy or how we process your personal information, please contact us at:
Email: akintanpodiatrist@gmail.com
Telephone: 074 697 2452